earthnewsreport.com
Online marketplaces must go beyond sales to experiences - Earth News Report
As marketplaces increasingly dominate ecommerce, they must continue to evolve — providing a more complete experience to remain competitive with both consumers and the merchants they serve. That’s the sweeping conclusion of a new report called “The State (and Future) of Digital Marketplaces,” produced by Altimeter principal analyst Brian Solis and published by digital ad agency Kahuna.